How to Send “Please Call Me” Messages on Safaricom, Airtel & Telkom

Are you in a stuation where you need to get hold of someone very quickly but no airtime to make a call? All major network operators in Kenya have the “Please Call Me” service, which lets one user send messages to another without using up their own airtime. In this explanation, I will guide you on how to send “Please Call Me” messages through Safaricom, Airtel and Telkom so that your contacts can be reached even when you don’t have credit, usually very important in emergency situations.

Understanding the “Please Call Me” Service

The “Please Call Me” service provides users with a convenient way to request a call back when they need to communicate urgently but lack enough airtime to do so. With a predefined message, users can send a call back request to their contacts, prompting them to return the call at least on all major mobile service providers here in Kenya.

Origins of the “Please Call Me” Service

The “Please Call Me” service was initially invented by Kenneth Makate, an employee of Vodacom in South Africa, at least from the information we were able to acquire from a court case he launched and won in South Africa. According to the court documents, despite the company implementing the feature based on Makate’s idea, he never received compensation. However, after a legal battle, Makate is set to receive substantial compensation, highlighting the significance of his invention.

How to Send “Please Call Me” Messages


Safaricom’s “Please Call Me” service allows users to send up to 5 free messages every 24 hours. Follow these steps to send a “Please Call Me” message on Safaricom:

  1. Take your phone (any working phone will do).
  2. Dial 130 followed by the recipient’s contact number and end with a # (e.g., 1300722199199#). Note that this service works only between Safaricom lines.
  3. Press the call button.
  4. The recipient will receive a message with the text “Please call me, thank you.”


Airtel’s “Please Call Me” service provides users with up to 10 free call back messages. Follow these steps to send a “Please Call Me” message on Airtel:

  1. Dial *100#.
  2. Select “Kopa services” option.
  3. Choose “call me back” option.
  4. Enter the recipient’s phone number.
  5. Click send request.
  6. The recipient will receive your call back message.


Telkom users can also utilize the “Please Call Me” service for urgent communication. Follow these steps to send a “Please Call Me” message on Telkom:

  1. Dial *123#.
  2. Select “products and services” option.
  3. Choose “Please Call Me.” option
  4. Enter the phone number of the recipient.
  5. You will receive a confirmation once the message has been sent to the other Telkom number.

The “Please Call Me” service from Safaricom, Airtel and Telkom provides a lifeline to those who need to make urgent communication but don’t have enough airtime. No matter if it’s an emergency or just asking for somebody to call back, these services make sure that you can ask for help or get in touch with your contacts easily. All you need is to know how to send “Please Call Me” messages on various networks.


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